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Terms Conditions That Govern Your px991 Account

These terms set out what you agree to when you open and use your px991 account — including how we handle deposits via DANA, OVO, and GoPay, what counts as permitted use, and how disputes are managed.

Account eligibility applies by regionDANA, OVO, GoPay deposit rules includedCovers wallet use and account conductSubject to local law where you access

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HOW WE OPERATE

How px991 Handles Your Account Under These Terms

These terms are not just a formality — they define the practical relationship between you and px991. Here is how we apply them day to day, from data handling to wallet verification and account security.

Account Data & Retention

We retain account data for as long as your account is active and for a period after closure, as required by applicable regulations. You can request a summary of what we hold by contacting support.

Wallet Verification Process

Every DANA, OVO, and GoPay deposit is cross-checked against your registered account details. Mismatched wallet IDs trigger a review — we do this to protect your funds, not slow you down.

Account Security Steps

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorized access, contact support immediately so we can lock the account before any wallet activity occurs.

Requesting Changes or Corrections

If you believe your account record contains an error — wrong wallet ID, incorrect personal details — submit a correction request via the Help Centre. We aim to review and respond within a reasonable timeframe.

What These Terms Actually Cover

px991 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm that you have read these terms and that access is permitted under the law that applies to you. These terms cover how your account is created, what activities are allowed, and what happens if a rule is broken. Wallet-linked transactions

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— whether you send funds through DANA, OVO, or GoPay — are subject to the deposit and withdrawal conditions stated in the relevant section of these terms. Each payment method has its own processing path: DANA and OVO transactions are verified against the registered mobile number
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on your account, while GoPay transfers are matched to your registered e-wallet ID. If the details do not match, the transaction may be held for manual review. We do not accept deposits from third-party wallets or accounts that are not registered in your name. Account sharing
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is not permitted. Any activity that disrupts the platform, manipulates game outcomes, or exploits system errors is a breach of these terms and may result in account suspension. These terms apply from the moment your account is created and remain in effect until either party ends
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the relationship in line with the process described below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to flag a dispute related to your account or a wallet transaction, our support team can be reached through the channels below. Keep your account ID ready when you contact us — it helps us locate your DANA, OVO, or GoPay transaction record faster.

Common Questions About These Terms

These are the questions we get most often about how these terms work in practice — covering wallet use, account conduct, data access, and what happens when something goes wrong.

No. Deposits must come from a wallet registered in your own name. Third-party DANA, OVO, or GoPay transactions breach these terms and may result in the funds being held or the account being suspended.

Depending on the nature of the breach, we may suspend your account, withhold pending transactions, or close the account permanently. You will be notified through your registered contact details.

Contact our support team via Live Chat or the Help Centre form. Include your account ID and we will provide a summary of stored data within a reasonable period, subject to applicable local law.

We may update these terms when needed. If there is a material change, we will notify you via your registered email or through an in-account message before the updated terms take effect.

Access to px991 and the terms that apply depend on local law in your region. Availability is limited to where local law permits. Disputes should first be raised with our support team through the channels listed above.

Yes. You can request account closure by contacting support. Any pending wallet balance linked to DANA, OVO, or GoPay will be processed according to the withdrawal conditions in these terms before closure is finalised.

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